FAQ and troubleshooting
When can I install CommerceOps?
CommerceOps is in review for the Shopify App Store. It will be available as soon as the review is complete.
A task was not created
Open Activity and find the run. It shows whether it failed, was skipped by a condition, was a duplicate or hit the plan limit.
My ClickUp Lists are missing
Open Integrations, check that ClickUp is connected and refresh the workspace data. Reconnect if access has expired or was removed in ClickUp.
An automation will not activate
Read the banner in the builder. It lists the steps that are not finished or the plan limit you reached. Fix each item, save and activate again.
I changed an automation and nothing happened
Changes to an active automation are saved as a draft. Click Publish to make them live.
Still need help?
Email support@arm-logic.com with your store address, the automation name and the run ID if you have it. Never send passwords or access tokens.